LOGOS GEOPOLITICAL INSTITUTE
contact@geopolitical-institute.com.br
Brazil, São Paulo/SP – February 28, 2024
ABSTRACT
The relationship between consumers and companies is not always peaceful. For the consumer, as a consumer, the contract is presented with a large number of duties to be fulfilled and, subsequently, provides possible penalties if it is not faithfully fulfilled and very few rights are guaranteed. To the consumer is not allowed to consider the contract, this is up to the company alone. There is no way for the consumer to have a voice. Furthermore, it is not possible to allow each consumer to show their considerations, which would make contractual action unfeasible in many cases. In this study we will approach a possibility of remedying, or at least reducing this, through the application of Two-Way Contracts. An ethical action that tends to balance social relationships and to give voice, in an impersonal way, to the client.
Keywords: Contract; Social Ethics; Equality; Rights and duties; Balance in Relationships
